Midcoast Internet Solutions

System
News & Notices

March 2008

• March 31, 2008 A newsletter has been sent out to midcoast.com email addresses.
• March 26, 2008 7-8pm. Some midcoast.com email addresses were not able to be checked during this time. There was a problem with the server that has been corrected.
• March 21, 2008 Late afternoon. High winds have knocked out power to many locations in Lincoln/Sagadahoc counties, and in Northport. This affects Internet service from our Westport tower and locations served from that tower.
• March 20, 2008 9:45-10:30am. An upgrade will be taking place this morning on the South Shore Drive Wireless repeater in Owls Head. This will cause several brief outages.
• March 19, 2008 5pm. An unrelated problem on North Haven caused problems for some users who point to the North Haven Water Tower for service. This has been corrected. Customers may need to reboot their equipment to remedy any other issues.
• March 17, 2008 There was a problem on North Haven this evening starting at 9:05pm. The problem was located and quickly corrected causing outages for some users on Islesboro and other users on North Haven. Outage was less than 5 minutes. This outage affected: Dark Harbor Tower, Fox Island Thouroughfare & Seal Cove Repeaters.
• March 15, 2008 lincoln.midcoast.com customers had an error this evening when checking email. This has been corrected at about 8:30pm.
• March 13, 2008 The mailserver mc1 for some midcoast.com email customers was upgraded. This caused a short outage and delay while hardware was added. This upgrade should make email processing quicker.
• March 20, 2008 Maintenance will be taking place around 12am. This will affect DSL users in the areas of: Bangor, Orono, Brewer, Old Town, Millinockett, Ellsworth, Bar Harbor, Houlton, Caribou and Presque Isle. The outage is expected to last up to 30 minutes.
• March 10, 2008 Two upgrades have been completed in Union in Hope which increase speed and reliability. This will also increase capacity for our Digital Phone service.
• March 7, 2008 There has been a large increase in email volume during the day. This has caused a delay in the delivery of email. We have been making minor changes to reduce this, and next week will be upgrading one of the email servers to prevent this.
• March 4, 2008 8:20-8:35pm. Some wireless users who aim to Owls Head experienced an outage during this time. We had to reboot one of the access units.
• March 1, 2008 10:30-Noon. Some wireless and DSL customers experienced a slowdown during this time. We had to make a power adjustment on an important backhaul link to correct this. We believe the problem was slush buildup related.