Midcoast Internet Solutions

System
News & Notices

October 2006

• October 31, 2006 Some Adelphia/TimeWarner customers are having trouble checking email on midcoast servers. This is due to a DNS problem with that service. We will be relaying this issue to TimeWarner.
• October 28, 2006 4:00pm. Union wireless and dialup went out of service due an extended power outage. Power was restored on the 29th late in the morning, but equipment was damaged. Equipment was replaced in the afternoon. Service was restored at about 5pm on the 29th.
• October 28, 2006 4:00pm. Tidewater area DSL is out of service and Waldoboro wireless is out of service due the power outage in Waldoboro outlasting our UPS. Service will be restored with power. Update Oct 29, power was restored in the early morning. Service went out again late in the evening on the 29th due to a power outage in Nobleboro. Nobleboro ran on generator until power was restored at 10am Oct 30.
• October 28, 2006 North Haven Wireless customers are experiencing an outage. The power has gone out at our repeater location and outlasted our battery backup system. Service should be restored as soon as power returns. This could be an intermittent problem due to the weather. Update: This also affects many Islesboro customers whom utilize the Dark Harbor tower. Power was restorted at about 11pm on the 28th.
• October 28, 2006 Tommys Island wireless customers are experiencing trouble today. We believe it is a problem with the high winds misalligning our antenna at Benner Hill Rockland. We were unsucessful at repairing it today. JP almost succeeded at getting blown off the roof at the Benner Hill building though. We will repair it when the weather is better. Update Oct 30, 2006 10am. Tommys Island wireless service is restored as a result of changing antennas at Benner Hill.
• October 28, 2006 Monhegan wireless customers are experiencing intermittent trouble today. We believe it is a problem with the high winds misalligning our antenna there. We will repair it when the weather is better. Update: The antenna on Monhegan has been realigned and is working as normal again. We will have some bracing construction to prvent this in the future.
• October 27, 2006 This morning, Belfast wireless customers who aim to the Green Store will be out of service at times while we correct a problem and upgrade the link there.
• October 25, 2006 10:30am-10:40am. Wireless customers in Camden or who aim to Ragged were out of service during this time due to a power failure at our Camden location that outlasted our UPS.
• October 24, 2006 11:30am-12:00pm. Service was out at the Owls Head tower during this time. CMP was doing some unscheduled work that knocked out power. We have switched to generator power for the rest of the day while they work.
• October 20, 2006 11:50am-12:30pm. During this time, wireless customers in Belfast will experience an outage. This is due to an upgrade we are working on.
• October 12, 2006 7:15-7:45am. Power was out at Benner Hill due to a failed circuit breaker. This caused a short outage for tidewater area DSL users and many wireless users.
• October 11, 2006 10:00am. A new webmail software is installed on the new server for kona/free email accounts. This new webmail software is called SquirrelMail and has great new features such as address book, spell check, and many custom preferences. It is accessible from the www.midcoast.com homepage.
• October 11, 2006 9:00am. The server upgrade for kona.midcoast.com/free.midcoast.com went well. The process took about ten minutes. The new server has substantially more memory and a new dual core AMD 64bit processor. This will allow for more speed in mail checking and more future capacity.
• October 11, 2006 8:30-9:00am. The server for kona.midcoast.com/free.midcoast.com will be upgraded during this time. This will cause an email delay during the few minutes it takes to tranfer the email and accounts to the new server.
• October 3, 2006 Some Westport 900mhz customers are having a problem due to an antenna problem at our tower.
• October 2, 2006 Wireless customer in Belfast are out of service. We have sent a tech to Belfast to address the problem. We have scheduled a complete upgrade for Belfast in the near future. This problem was resolved with a restart of the equipment.